Last updated: August 15, 2026
Wantd is operated by AdaptivCX LLC, a Colorado limited liability company ("Wantd," "we," "us"). These Terms of Service ("Terms") govern your access to and use of the Wantd website, applications, and services (together, the "Platform").
By creating an account, posting a Want Ad, creating a Listing, or completing a transaction, you agree to these Terms. If you do not agree, do not use the Platform.
Wantd is a demand-first peer-to-peer marketplace for sports trading cards and Pokémon trading cards. Buyers post Want Ads describing cards they are looking for and the price they are willing to pay. Sellers respond with cards they own.
Wantd is a venue, not a party to your transaction. We do not own, hold, inspect, authenticate, grade, store, or ship any card sold through the Platform. Every sale is a contract between the buyer and the seller. Wantd provides the marketplace, the catalog, the messaging, and the payment infrastructure that connects the two.
We are not an auction house, a consignment service, a grading company, an escrow agent, or a money services business. We do not hold, custody, or take possession of user funds.
You must be at least 18 years old and legally able to enter into contracts to use the Platform. The Platform is currently available to users in the United States only.
You must register with accurate information and keep it current. You are responsible for all activity under your account and for keeping your credentials secure.
The Platform is limited to sports trading cards and Pokémon trading cards. Nothing else may be listed or sold.
You may not list, offer, or sell:
By listing a card, you represent that it is authentic, that you own it, that you have it in hand, and that your description of it — including year, set, card number, parallel, grading company, grade, and condition — is accurate and complete.
Wantd maintains a catalog of over one million canonical card records. Listings and Want Ads are matched against this catalog so that both parties are transacting against the same identified card. This is an identification system, not an authentication service. Matching a listing to a catalog record does not mean Wantd has verified the physical card.
Selling a counterfeit or materially misdescribed card is a violation of these Terms and will result in reversal of the transaction, removal of the listing, and suspension or permanent termination of the seller's account.
A Want Ad states the card you are seeking, the minimum condition you will accept, and your maximum budget.
A Want Ad is a commitment to pay. If a seller offers a card that meets the terms of your Want Ad and you accept that offer, you are entering a binding purchase at the stated price. Do not post a Want Ad at a price you are not prepared to pay.
Want Ads expire on the date you set. You may cancel or edit a Want Ad at any time before you accept a seller's offer.
Sellers may create Listings, or respond to open Want Ads.
You must describe each card accurately, including any flaws, alterations, or damage. Photographs, where provided, must be of the actual card you are selling — not stock images, not photographs of a different copy.
You must have the card in your physical possession when you list it.
Once a sale is agreed, you must ship the card and upload valid tracking within 5 days. If you do not, the transaction is cancelled, the buyer's payment authorization is released, and you are not paid. Repeated failure to ship is grounds for suspension.
To receive payment, you must complete Stripe Connect onboarding. You may create Listings before doing so, but no sale can be completed and no funds can be routed to you until onboarding is finished and your payout account is verified.
Wantd charges a service fee to the buyer on Want Ad purchases and a service fee to the seller on Listing sales. The service fee is calculated on the order total, which includes shipping, and a minimum service fee applies to each transaction. The applicable fees are displayed to you before you confirm any purchase or accept any offer. Do not complete a transaction until you have reviewed the totals shown.
Shipping costs are set by the seller and paid by the buyer in addition to the item price, and are shown separately.
Payment processing fees are charged by our payment processor and are reflected in the totals shown to you.
Fees are not refundable except where a transaction is cancelled or reversed under Section 9.
Payments are processed by Stripe. By transacting on the Platform, you agree to the Stripe Connected Account Agreement and Stripe's terms of service.
When you purchase, your card is authorized but not charged. This places a temporary hold with your card issuer. No money moves.
Your card is charged when the seller ships and uploads valid tracking. At that moment the payment is captured and the seller's proceeds are transferred directly to the seller's connected Stripe account, less applicable fees.
Wantd never holds your money. Funds are not deposited into, held in, or released from any Wantd-controlled account or wallet. Wantd is not an escrow agent and does not provide escrow, custody, or money transmission services. The authorization-and-capture mechanism described here is a standard card payment flow operated by Stripe.
If the seller does not ship within the deadline in Section 5, or if the authorization expires before shipment, the hold is released and you are not charged. Card authorizations are typically valid for approximately seven days; this is a limit set by card networks, not by Wantd.
Payment has already been captured by the time your card arrives. Your recourse if something is wrong is the dispute process in Section 9. Confirming receipt in the Platform is helpful to your seller and to our records, but it is not what triggers payment.
Some transactions may be agreed as immediate payment, where the card is charged at the time of purchase rather than at shipment. Where this applies it is shown to you before you confirm. Section 9 applies to these transactions in the same way.
Seller proceeds transfer to the seller's connected Stripe account at capture. Wantd applies a payout hold to that account so the onward payout to the seller's bank account is delayed until after the buyer's dispute window has passed; Stripe then executes the payout on that schedule.
Sellers are responsible for packaging, shipping, and providing valid tracking. Cards must be shipped in protective packaging appropriate to their value.
Sellers are strongly encouraged to insure shipments. A seller who cannot demonstrate delivery through tracking bears responsibility for a non-delivery claim.
Because card values are driven by condition and buyer preference, Wantd does not accept returns for buyer's remorse, changed valuation, or subjective disagreement about condition where the seller's description was accurate.
The exception is misrepresentation or non-delivery. You may open a dispute if the card you receive is:
Open a dispute through the Platform:
Include photographs and a written description of the problem. Disputes opened after these windows may not be reviewed.
Wantd reviews the evidence from both parties and issues a decision.
Wantd's decision is final as between the parties on the Platform. Nothing here limits your rights against your card issuer.
A seller whose card is found counterfeit or materially misdescribed is responsible for the full refund amount, return shipping, and any processing or chargeback costs Wantd incurs. Wantd may recover these amounts from the seller's future proceeds or by direct claim, and may suspend payouts pending resolution.
You may not:
We may suspend or terminate your account, remove content, cancel pending transactions, and withhold payouts if we believe you have violated these Terms, if we are required to by law or by our payment processor, or if we detect fraud or risk of loss.
You may close your account at any time. Obligations arising from completed or pending transactions survive closure.
You are responsible for determining and paying any taxes arising from your activity on the Platform, including sales tax and income tax on proceeds. Where required, Stripe or Wantd may issue tax forms and report your proceeds to tax authorities.
The Platform is provided "as is" and "as available." We disclaim all warranties to the fullest extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.
We do not authenticate, grade, appraise, or inspect any card. We make no representation about the authenticity, condition, value, or legality of any item listed by a user, or about the conduct of any user.
Catalog data — including card titles, set names, years, and identifiers — is provided for identification and may contain errors.
To the fullest extent permitted by law, Wantd and AdaptivCX LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost opportunity.
Our total liability arising out of or relating to these Terms or your use of the Platform will not exceed the greater of (a) the total fees you paid to Wantd in the twelve months preceding the claim, or (b) one hundred dollars ($100).
You agree to indemnify and hold harmless AdaptivCX LLC and its members, officers, and agents from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from your use of the Platform, the items you list or sell, your breach of these Terms, or your violation of any law or third-party right.
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules. Any dispute between you and Wantd will be brought exclusively in the state or federal courts located in Colorado, and you consent to that jurisdiction.
We may update these Terms. Material changes will be posted here with a revised "Last updated" date and, where practical, announced in the Platform. Your continued use after a change takes effect constitutes acceptance.
AdaptivCX LLC
Colorado, United States
david.parkhurst@adaptiv.cx